Latest In: customer service

Optimizing In-Store Customer Service During The Holiday Shopping Season

Black Friday is days away and retailers are arming store associates with excess inventory to satisfy shoppers looking…

News November 21

Motion Computing Unveils Motion CL900 SlateMate To Meet New Needs Across Markets

Integrated mobile computing solutions provider Motion Computing introduced the Motion CL900 SlateMate. The new solution extends the functionality…

News October 27

Bulletin Board: Week of 9-8-11

Epicor Introduces Mobile Retail POS To Improve Customer Service, Partners With Global Bay Epicor recently announced that its…

News September 8

Ana Silver Deploys Personalized Email To Increase Brand Awareness And Purchase Rates

In order to more efficiently reach their target audiences, today’s retailers must find new ways to deploy customized…

News August 24

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As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue

Features

Kroger to Acquire Giant Eagle for $1.65 Billion, Expanding into Ohio Valley Region

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What Wayfair is Learning as it Takes Its Online Catalog to Brick-and-Mortar

Features

Six Things to Know About Reformation’s Business as the Company Prepares to Go Public

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Winning on Reddit: How Walmart, Home Depot and MAC Tap into the High-Value Community

Podcasts

Beyond the Dress: Inside David’s Bridal’s Transformative Platform Strategy

Podcasts

How Frances Valentine Built a Viral Fashion Brand Around Women 50+

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AI’s Impact on the Path to Purchase

Resources

Mid-Year Retail Check-In: What’s Working, What’s Shifting and What’s Next

Resources

The AI Shopping Journey: What’s Delivering Results for Retailers Now

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Will AI Replace the Store Associate? Separating Hype from Reality

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From Click to Confidence: Elevating AI‑Powered Ecommerce Experience and Scale with Shopify, Microsoft & Vertex

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Latest In: customer service

Optimizing In-Store Customer Service During The Holiday Shopping Season

Motion Computing Unveils Motion CL900 SlateMate To Meet New Needs Across Markets

Bulletin Board: Week of 9-8-11

Ana Silver Deploys Personalized Email To Increase Brand Awareness And Purchase Rates

Top Stories

As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue

Kroger to Acquire Giant Eagle for $1.65 Billion, Expanding into Ohio Valley Region

What Wayfair is Learning as it Takes Its Online Catalog to Brick-and-Mortar

Six Things to Know About Reformation’s Business as the Company Prepares to Go Public

Inside Miniso’s Bet on IP and Brick-and-Mortar in the U.S.

As Top-Tier Malls Pull Ahead, the Bottom Tier Starts to Crack

Latest Podcasts

Retail Remix Deep Dive: How to Maximize Summer Sales with Lightspeed

From Loyalty Data to Retail Media: Molly Hjelm’s Playbook for RedVest

Winning on Reddit: How Walmart, Home Depot and MAC Tap into the High-Value Community

Beyond the Dress: Inside David’s Bridal’s Transformative Platform Strategy

How Frances Valentine Built a Viral Fashion Brand Around Women 50+

Latest Resources

AI’s Impact on the Path to Purchase

Mid-Year Retail Check-In: What’s Working, What’s Shifting and What’s Next

The AI Shopping Journey: What’s Delivering Results for Retailers Now

Will AI Replace the Store Associate? Separating Hype from Reality

From Click to Confidence: Elevating AI‑Powered Ecommerce Experience and Scale with Shopify, Microsoft & Vertex

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