In The Pink Crafts Colorful Shopping Experiences With Mobile POS
Mobile POS allows retailers to create more seamless and engaging in-store experiences for consumers — whether they want…
Features June 6
Latest In: customer service
Do Snotty Associates = Sales?
Yes, you read that correctly. In the luxury space, rude sales staff apparently lead to more sales, according…
Executive Viewpoints June 4How To “Wow” Your Customers
By Jen Pete, Co-Founder, SlingShop and Partner, Zifty.com Retailers are often looking for touch points — new ways…
Executive Viewpoints May 30Customer Satisfaction Reaches 81% In Q1 2014
After a minor drop during the holiday season, customer satisfaction has increased 1% quarter-over-quarter to 81%, according to…
News May 13Are You Offering The Right Service Tools To Your Customers?
Actually, a more accurate question would be: Are you providing enough service tools to your customers? Consumers are demanding more…
Executive Viewpoints May 6
Sears Unveils New Service Tools For Shop Your Way Members
Only 7% of consumers are extremely satisfied with the customer service brands are providing across channels, according to…
Features May 54 Ways To Make Your Shoppers Hate You
By Jason Trout, VP of Marketing, ShoppinPal In retail, even the best intentions can result in customer…
Executive Viewpoints April 28Lacoste Sets Sights On Omnichannel Growth With Manhattan Associates
Global fashion brand Lacoste will implement the Enterprise Order Management solution from Manhattan Associates, Inc. to improve omnichannel operations. The Enterprise…
News April 24Increasing Conversion Rates With Personalization Across All Retail Channels
By Chad Goldsmith, NetSuite If you shop online, chances are you’ve had this experience: You are about to…
Executive Viewpoints April 7Top Stories
