Why A Few Bad Reviews Won’t Ruin Your Business
By Jordan Garner, Trustpilot Online reviews are no longer just convenient, they are now critical to a consumer’s…
Executive Viewpoints August 15
Latest In: Customer loyalty
Flipping The Model: Successful Retailers Tailor Campaigns To Each Customer’s Needs
With 2016 already halfway over, retail marketers are deep into their 2016 campaigns intended to acquire and retain…
Executive Viewpoints July 12Give The Kids What They Want: Digitize The Store And Secure The Loyalty Of Future Shoppers
By Paul Milner, Displaydata If you are a retailer and are not already thinking about the effect that…
Executive Viewpoints June 24
Referral Marketing’s Golden Rules
For many marketers, referral marketing (not to be confused with advocate marketing) is an afterthought not worth doing…
Executive Viewpoints June 21
5 Steps To Secure Customer Loyalty Today
Thanks to powerful mobile devices, the whole world is a consumer’s marketplace. It’s easy to compare features and prices, read…
Executive Viewpoints May 31Coborn’s, Foodtown Prioritize Personalization As Next Big Loyalty Driver
Many supermarket retailers are turning to personalization to bolster consumer engagement. Regional grocers Coborn’s and New Jersey-based Foodtown…
News May 19Incentivizing Innovation: Customer Loyalty in 2016
By Dax Dasilva, Lightspeed While it may seem as though loyalty has migrated online, the reality that will…
Executive Viewpoints February 2
How To Gain Customer Loyalty In Retail Banking: Customer Experience 2.0
For the past several years the term ‘Customer loyalty’ has become a real trend in almost all spheres…
Executive Viewpoints January 12Why Data Is Bridging The Chasm Between Brick-And-Mortar And Online Retail
By Randy Brasche, Euclid Analytics For the past several years, we’ve heard the over-hyped online vs. brick-and-mortar debate.…
Executive Viewpoints January 8Top Stories
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