Customer Insight Drives A New Brand Loyalty
By Jennifer Krizanek, Stibo Systems Do you ever find yourself wondering whether businesses even know who you are?…
Executive Viewpoints July 6
Latest In: Customer loyalty
Data Drive Your Decision-Making Based On What Your Customers Are ‘Telling’ You
According to the Harvard Business Review, big box stores like Walmart are honing their skills when it comes…
Executive Viewpoints May 18The New First Impression: How The “@” Symbol Can Make Or Break Consumer Loyalty
By Holly Pavlika, Collective Bias Data from Internet Retailer’s recent 2015 Social Media 500 shows online merchants are…
Executive Viewpoints April 6
How ULTA Is Leveraging Technology To Connect With Customers
The success speaks for itself at ULTA Beauty: The company has grown 20% in the last year and…
Features April 3Amazon Unveils New Home Services Store
Amazon is aiming to make services simpler for consumers by developing a dedicated Home Services store. Touting more…
News March 30
The New Rules Of Engagement: How Location-Based Technology Builds Customer Loyalty
Retailers increasingly recognize that to stay competitive and provide a new, more personalized shopping experience for customers, they…
Executive Viewpoints March 24How To Execute An Effective Multichannel Customer Loyalty Program
By Steve Weber, nChannel, and Mike Rossi, Sweet Tooth Every interaction with a customer is an opportunity to…
Executive Viewpoints February 20Uncovering, Understanding And Unlocking The Power Of The MVC
By Mark Harrington, Clutch Today, customer loyalty is widely viewed as a diminishing asset for many brands. With…
Executive Viewpoints February 16Superior Personalization Uses Data Analysis To Predict, Not Just React
By Graeme Grant, Demandware You’ll be hard pressed to find a retailer today that isn’t prioritizing the…
Executive Viewpoints January 16Top Stories
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