With Store Expansion on the Agenda, Princess Polly Doubles Down on its ‘Trendsetter’ Reputation
Princess Polly positions itself right in the center of the Gen Z zeitgeist, and its newest physical location…
Features April 10
Latest In: brand loyalty
Carter’s Taps Vans Exec to Support Growth Goals
Carter’s has brought in a new President and CEO to ramp up its growth initiatives. Douglas Palladini, former…
News March 26
Exclusive: Automated Voice Agents are Hurting Customer Retention
Everyone’s been there — you try your mightiest to get the machine on the other end of the…
News July 25
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Under Armour Appoints Hospitality Veteran as President and CEO
Under Armour has appointed Marriott International President Stephanie Linnartz as its President, CEO and member of its board…
News December 22
‘Shopper Promiscuity’ Forcing Brands to Completely Reimagine How they Connect with Consumers
By now we’ve all heard the news that brand loyalty is in decline. But Rebecca Brooks, CEO of…
Features July 29
Everyone’s Talking About the Supply Chain Slowdown. Here’s What Marketers Are Doing About it.
Another unprecedented holiday season is upon us and there is a powerful sense of déjà vu in the…
Features October 14Lands’ End Extends Private Label Card Services Deal
Lands’ End has signed a multi-year card services deal with Alliance Data Systems Corporation for its Visa co-brand…
News October 3#RIC19: Why Brand Love Is The Key To Cultivating Loyal, Frequent Shoppers
Shoppers might not equate their love for a family member, significant other or friend with their feelings for…
News May 17
The New CX: How Technology Can Build Brand Loyalty For Retailers Of All Sizes
We all know that person who is impossible to shop for — the rare coin aficionado, the stamp…
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