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JCPenney Applies Holiday ’25 Lessons to Back-to-School Reddit Campaign
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Derek Jeter And The Sports Superstar’s Effect On Retail
Anyone who has followed the sports world recently (and many who haven’t) know about the retirement of baseball star Derek Jeter. Jeter arguably is the most popular player in the…
Editor's Perspective October 1eBay And PayPal To Split In 2015
eBay Inc. announced plans to spin off its PayPal division and form two independent publicly traded companies in 2015. Current President and CEO John Donahoe and company CFO Bob Swan…
News September 30
Smarter Remarketer Taps Michael Osborne As New President
Smarter Remarketer, a provider of customer intelligence for multi-channel retailers, named Michael Osborne as its new President. Prior to joining Smarter Remarketer, Osborne served as the Chief Revenue Officer at…
News September 30Store Tours: The RealReal
The RealReal has seen rapid growth over the past few years, due to consumers’ growing appetite for luxury goods. Recently, the RealReal gave theRetail TouchPointsteam a tour of their new…
News September 30Instagram Leads On The Social Media Runway At #NYFW
New York Fashion Week is well behind us, and although we had fun keeping tabs on the latest trends and styles, now is the even funner part: Tracking social media…
Executive Viewpoints September 30
TXT Hires New SVP To Lead U.S. Expansion
TXT e-solutions, a provider of retail planning solutions for luxury, fashion and consumer sectors, has appointed Jean-Philippe Vorsanger as the company’s new SVP and COO of North American operations. In…
News September 30
Only 16% Of Organizations Say They Have Highly Effective Loyalty Programs
Only 16% of businesses believe they have a highly effective loyalty program, according to a recent survey conducted by the International Institute for Analytics (IIA) and commissioned by SAS. More…
News September 29
Moxie Web Self-Service Delivers Relevant Content Across All Devices
When consumers access a customer service channel, they crave relevant information that will guide them to the right purchase, regardless of the device they’re using to shop. Web Self-Service from…
News September 29
Is Your Online Business Prepared To Meet The Holiday Customer Service Rush?
The 2014 holiday season will be one of the shortest on record, with only 26 shopping days existing between Thanksgiving and Christmas Day. This number is just one more than…
Executive Viewpoints September 29
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