Retail TouchPoints
JCPenney Applies Holiday ’25 Lessons to Back-to-School Reddit Campaign
Top Stories
Latest Posts
Amazon Introduces #AmazonWishList For Twitter
With the holiday season kicking off soon, Amazon has developed a new way for customers to add items to their Amazon wish lists. Consumers can now update their wish…
News September 25
Top Brands Fall Short In Email Personalization
Although email marketing is still central to most retailers’ strategies, many are still falling short in personalizing these messages, according to research from SimpleRelevance. In fact, only 9% of retailer…
News September 25Simon Introduces Investment Competition For Retail Startups
Retail real estate company Simon has unveiled Simon Launch — a new competition to discover, invest in and accelerate startups within the retail industry. Simon will invest in competition winners…
News September 25
Pier 1 Imports Redesigns Business Intelligence With Microsoft
More than half (56%) of retailers are seeking to deliver cross-channel personalization, and 31% are building more one-to-one tactics, according to research from the e-tailing group. To achieve this level…
Features September 25Was Urban Outfitters’ Apology For Kent State Sweatshirt Enough?
Urban Outfitters is in the headlines again for a fashion faux pas. The retailer targeting young consumers has come under fire for selling a faded, vintage style Kent University sweatshirt.…
Executive Viewpoints September 24
Only 25% Of Affluent Consumers Prefer To Shop In Stores
During an ideal brick-and-mortar experience, store associates play an important role in engaging with customers and generating sales. Offering advice, feedback and recommendations, these salespeople are meant to be first-hand…
Features September 24
The Paper Store Doubles Revenue With Epicor Retail Suite
Agility and scalability are both paramount to success in today’s ever-changing retail climate. As consumer demand and preferences shift, retailers’ tasks, strategies and investments also change. The Paper Store, a…
Features September 24
Retailers Must Tap Social Advocacy To Shape Omnichannel Strategies
Many retailers may believe they’re already doing a fine job of listening to their customers. After all, they see shoppers in their stores; track their online and mobile shopping patterns…
News September 23Best Buy, Crate & Barrel And Pandora Execs To Present At Mobile Payments Conference
Payment is a necessary part of the retail experience. Over the past year, the overall importance of payment has come to the forefront, due to new technologies such as bitcoin…
Executive Viewpoints September 23
Latest Podcasts
Latest Resources
