Tips to Optimize User Experience for the eCommerce Store Front
What makes an eCommerce Web site a success? Obviously you must have a differentiated, quality product or service…
News September 24
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Research Shows Providing Price Comparisons Wins Shopper Loyalty
Consumers are more loyal to retailers who provide information on competitors’ prices, according to the e-tailing group report…
News September 17
IKEA Execs Discuss Launch Of US Loyalty, Use Of Mobile Medium
Well known for its innovative approach customer relationship management, home furnishings retailer IKEA has been giving customers all…
News September 15
New Survey Shows Retailers Converting POS Into Marketing Tool
Traditionally viewed as a black box limited to processing sales transactions, many progressive retailers are now view their…
News September 10
JCPenney’s NY Flagship Store Speeds Checkout With Electronic Queuing
Store associates are now freed up to help customers following the implementation of electronic queuing at two JCPenney…
News September 10Chico’s Adds Live Help Options to Its Web Stores Via Click To Chat App
Chico’s FAS Inc. has committed to implementing an integrated live help strategy across its Web channel through the…
News September 10The Underestimated TouchPoint: Conversions From The Fitting Room
 Never mind the rush to sell in this current economy—retailers have always been focused on harvesting any…
News September 3
Brand Renewal is Key to Brand Survival
Retailers know consumer’s purchasing power today has shifted from a “want” to a “need” status, as saving money…
News September 3
New Study Shows Mobilility Becoming A Differentiator For Customer Interactions
As more retailers strive to build a long-term relationship with their customers, a recent study showed that mobility…
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