Forrester: Shopper’s Show Cross-Channel Eagerness, But Satisfaction Levels Slump
Consumers continue to migrate toward cross-channel purchase behavior, but most are not too happy about the experience. That’s…
News January 22Consumers continue to migrate toward cross-channel purchase behavior, but most are not too happy about the experience. That’s…
News January 22Against a backdrop of Gottschalks joining the ranks of retailers to file Chapter 11 and Circuit City in…
News January 16Already a competitive advantage, cross channel capabilities are about to become an even more distinct differentiator with the…
News January 16Customer loyalty programs remained a hot topic of interest at the 2009 National Retail Federation’s Big Show in…
News January 15Building on the early successes retailers are experiencing with short codes and other mobile marketing, a new technology…
News January 8Although the recently wrapped holiday shopping season was a big disappointment for most retailers, especially in the apparel…
News January 8Out-of-stocks continue to plague the retail industry as one of the biggest causes of lost revenue and customer…
News December 19The 2008 holiday season has been stressful at best for both consumers and retailers. Most of us would…
News December 18With zero up-front costs to advertisers, the edo Interactive Marketing Platform allows businesses to target specific consumer groups…
News December 18