customer experience Featured retail innovation Retail Innovation Conference & Expo Retail ThinkTank (2023) Retail ThinkTank: Business Agility & Innovation (2023) Retail ThinkTank: Featured In Business Agility & Innovation (2023) RICE23 start-ups Store No. 8 tech innovation Walmart Walmart+ InHome
Editor’s Note: As 2023 comes to an end, we are highlighting some of our most-read content of the…
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August 1
Featured IHL Group Retail ThinkTank (2023) Retail ThinkTank: Featured In Supply Chain & Fulfillment (2023) Retail ThinkTank: Supply Chain & Fulfillment (2023)
Inventory distortion, whether it’s out-of-stocks or overstocks, are a huge and costly challenge for retailers and suppliers, and…
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July 31
Accenture consumer research economic uncertainty economic value Featured Jill Standish resilient consumer Retail ThinkTank (2023) Retail ThinkTank: Business Agility & Innovation (2023) Retail ThinkTank: Featured In Business Agility & Innovation (2023) sustainability values
Accenture surveyed more than 10,000 consumers in 16 countries and found that although we’re living in a time…
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July 28
9/11 Century 21 chapter 11 bankruptcy COVID design:retail design:retail Featured Featured Gallery Gindi family Legends New York City off-price retail Retail ThinkTank (2023) Retail ThinkTank: Featured In Store Ops & Design (2023) Retail ThinkTank: Store Ops & Design (2023) store reopening
The return of storied off-price retailer Century 21 to its original space in NYC’s financial district this past…
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July 26
#RICE23 doordash Featured Retail ThinkTank (2023) Retail ThinkTank: Featured In Omnichannel Strategy (2023) Retail ThinkTank: Omnichannel Strategy (2023) theatro uber Walgreens
Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they…
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July 25
AI chatbots ar augmented reality creator marketing digital payments Featured gen z Havas Media Network influencer marketing live shopping livestreaming micro-influencers Millennials personalization Snap Inc. social commerce social media
It’s no secret that social commerce — that is, retail interactions that begin (and sometimes also end) on…
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July 24
algorithms Featured influencer marketing Retail ThinkTank (2023) Retail ThinkTank: Featured In Shopper Marketing & CX (2023) Retail ThinkTank: Shopper Marketing & CX (2023) social advertising social media social media marketing social media monetization Threads
Since its launch on July 5, Threads has taken the media world by storm. To say the reviews…
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July 21
3D imagery augmented reality consistent customer experience webinar series customer experience ecommerce experience generative AI keyword optimization Retail ThinkTank (2023) Retail ThinkTank: Ecommerce Strategy (2023) Retail ThinkTank: Featured In Ecommerce Strategy (2023) site search web search
Flat. Boring. Uninspiring. These are words often used to describe ecommerce sites, despite the rapid evolution of digital…
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July 21
associate empowerment associate engagement human8 Retail ThinkTank (2023) Retail ThinkTank: Featured In Store Ops & Design (2023) Retail ThinkTank: Store Ops & Design store operations training and development Verizon
According to a 2022 analysis, the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63%…
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July 19