4 Ways AI Can Support Business Growth
Retailers are tackling pressing issues, from wavering customer loyalty to finding the next channel or platform they need…
Features September 7
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Walmart is Following Amazon’s Marketplace Playbook, but it has an Ace in the Hole — its 4,600 Stores
Exhibit A — how Amazon built its hugely successful digital commerce business: 1. Create an effective ecommerce platform…
Features September 7
How Estée Lauder is Making Store Design Sustainable
Earlier this summer, the Estée Lauder Companies (ELC) announced the launch of a new Responsible Store Design Program…
Features September 6
Jason Del Rey Explores the ‘Bare-Knuckled Battle’ Between Amazon and Walmart
Jason Del Rey is a veteran business journalist who spent a decade at Recode reporting on Amazon, Walmart…
Features September 5
Is it Too Late for JCPenney to ‘Make it Count’? Inside the Retailer’s $1B Turnaround Plan
JCPenney is self-funding its latest turnaround plan, which includes a reinvestment in its core customer and a more…
Features September 1
How Prada, Starbucks and Porsche are Using Discord to Up Their Customer Engagement Game
For many people Discord remains an anomaly — something they may have heard of during the pandemic but…
Features August 31
How Are Retailers Driving Shopper Retention and Loyalty?
Nearly two-thirds of consumers (65%) say they “love” fewer than three brands, according to a U.S.-based survey conducted…
Features August 30
How Henry Rose Drove 1.9M TikTok Impressions with Agile Creative
The average TikTok user spends 95 minutes per day on the app and opens it 19 times per…
Features August 30
How Verizon Personalizes CX, from Engagement to Post Purchase
Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that…
Features August 29Top Stories
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