Forget Gens X, Y and Z; This Year, Focus on Shopper Archetypes
Shoppers aren’t defined by the generations they belong to anymore; instead, they’re clustering around mindsets, according to BNPL…
Features March 27
Latest In: Features
Tariff Refunds: Crucial Advice from a Former U.S. Customs Attorney
Chris Duncan, a former attorney for U.S. Customs and Border Protection, outlines two key steps every company should…
Features March 26
Live from Shoptalk: How Victoria’s Secret’s CEO Engineered a Transformational Turnaround
Victoria’s Secret is marking nearly five years as a standalone company with a remarkable business bounce-back. The retailer…
Features March 26
The Unstoppable Shopper: Why U.S. Consumer Spending Is Expected to Defy the Odds in 2026
Retailers have posted healthy quarterly gains, and NRF released a robust 4.4% growth forecast for 2026. Discover how…
Features March 26
Live from Shoptalk: How Hot Topic and Camp Turn Nostalgia into Current-Day Growth
There’s often a temptation to minimize nostalgia as an easy-to-manufacture emotion of simply pining for the “good old…
Features March 25
How Everlane Plugged Fraudulent Returns Leaks, Saving more than $30K Per Month
Returns are a numbers game, and mostly the numbers don’t favor retailers, particularly ecommerce merchants. In October 2025…
Features March 24
How Temu Helped one Texas-Based Bookseller Find a Whole New Subset of Customers
When Temu first debuted in the U.S. it was a “China-direct” site, bringing products from overseas factories directly…
Features March 19
As Walmart, Target and Dollar General Vie for Value Shoppers, who has the Edge?
There are many reasons that Walmart achieved a $1 trillion market valuation last month, a first for a…
Features March 17
How The Hoxton Hotel Chain Transformed the Minibar into a Localized Retail Experience
For decades, centuries even, hotels around the world have operated under the same well-understood principles. Yes, the idea…
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