Latest In: Features

Customer loyalty delivery notifications Featured narvar post-purchase communications post-purchase experience WISMO
One of the most important pieces of the post-purchase experience is communication.

How to Navigate the Post-Purchase Communication ‘Minefield’

There’s no denying that consumers today expect more from the retail experience, and increasingly, that includes their experience…

Features October 25
ab tasty Amazon Buy with Prime bottom of the funnel customer experience Featured IAB Connected Commerce Summit Jacadi Macy's marketing funnel marketing tactics rokt The Woobles
The bottom of the funnel has become a key place for brands to differentiate.

How Macy’s, Jacadi and Amazon Leverage the Bottom of the Funnel to Boost Conversions and AOV

Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce. Where…

Features October 24
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How The Vitamin Shoppe’s POS Upgrade is Leveling Up its Omnichannel Experience

Nearly 75% of consumers say the way they shop in stores has changed significantly over the past three…

Features October 23
customer experience Featured Lowe's loyalty programs marketing tactics MyLowe's Rewards omnichannel strategy unified commerce

Inside Lowe’s Playbook for Pushing Category Conventions

Jennifer Wilson has been SVP and Chief Marketing Officer of Lowe’s for less than six months, but her…

Features October 22
Featured

Rent the Runway CEO on the Evolution of Consumers and Her Company

When Jennifer Hyman and Jenny Fleiss started Rent the Runway, they wanted to disrupt the fashion industry. Now,…

Features October 21
Alexa Amazon Amazon advertising Amazon Unboxed 2024 connected TV CTV demand-side platform DSP Featured Fortnite generative AI live sports multi-touch attribution Prime Video The Glitch on Twitch Thursday Night Football Twitch
Amazon hosted its fourth annual Unboxed conference for advertisers.

Amazon’s Latest Ambition: ‘Full-Funnel Advertising at Scale, for Everyone’

Amazon is no stranger to the world of advertising having first introduced ads in its online store 20…

Features October 18
connected TV ctv advertising e.l.f. beauty Featured Judge Beauty campaign Roku Super Bowl 2024 Tinuiti
The E.l.f. billboard in the Roku City screensaver.

Exclusive: How E.l.f. Beauty Scored Big After the Super Bowl with Roku

When one thinks of the Super Bowl, many products come to mind — foam fingers, beer, face paint,…

Features October 18
Audemars Piguet Aviator Nation canada goose design:retail design:retail Featured Featured nba Odyssey Retail Advisors Rich Johnson Shops at Wynn Wilson Zimmermann

Why Luxury Brands Should Consider Making Each Store Unique

For decades, the mantra of retail success has been scalability. A brand’s ability to replicate the same look,…

Features October 16
Advertising Week New York commerce media CTV customer experience Digitas NA Featured Kroger Precision Marketing marketing and advertising retail media social commerce The Trade Desk tiktok United Airlines

How the Convergence of Content and Commerce is Collapsing the Traditional Marketing Funnel

Commerce is being embedded into more channels, platforms and touch points. Destinations once focused on education and inspiration…

Features October 15
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