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A grocery store associate stocks shelves.

Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they…

Features November 22
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Longer Holiday Season May Irk Consumers, But Retailers Should Rejoice

Much of the forecasting for this year’s holiday shopping has focused on its shortness: the quirk of the…

Features November 21
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Exclusive Walmart Q&A: ‘The Best Ideas Come from Associates’

Cedric Clark didn’t originally intend to have a career in retail, much less rise to the heights of…

Features November 20
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Retail workers share what they need to keep the holidays joyful.

Scheduling Transparency, Safety are Retail Workers’ Biggest Concerns this Holiday Season

It’s the most wonderful time of the year, but for a sizeable portion of the U.S. workforce the…

Features November 19
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True Classic's marketing creative is the key to its success.

How True Classic Turned VoC Strategy into Post-Purchase Perfection

Breanna Moreno has always been an expert at efficiency. That’s why, when she joined True Classic in 2020…

Features November 18
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After a $5.5B Valuation, Vuori Exec Reveals What’s Next in International Expansion

At a time when renowned athleisure brands like Lululemon are struggling, Vuori is continuing to ride a rocket…

Features November 14
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Warby Parker Transforms First NYC Store into ‘Love Letter’ to Local Artists

Warby Parker is one of the few direct-to-consumer (DTC) unicorns that has successfully evolved into a profitable omnichannel…

Features November 13
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Retail holiday hiring is facing new challenges this year.

How the Election, Wage Hikes and a Shortened Holiday Season are Impacting Retailers’ Hiring Strategies

Retailers are ramping up for the busiest in-store holiday shopping season since 2019, according to research from consultancy…

Features November 12
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The House of Mouse: Inside Primark’s Mecca for All Things Disney and Marvel

Thematic retail stores and exclusive IP-focused product collections are hot in retail right now: Chinese lifestyle retailer Miniso…

Features November 11
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