Latest In: Personalization

design:retail design:retail News H&M James Veloria

H&M’s New SoHo Location Features Secondhand Shop-in-Shop

Inside H&M’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated…

News February 6
Google SpiceWorks Storyblok Temple Thomas Peham Univ. of Science and Technology China

Data Shows Customers Might be Resistant to AI Shopping Recommendations — Here’s what C-Suite Executives Should Know

For much of last year, AI seemed immune to the normal laws that govern the marketing hype cycle:…

Executive Viewpoints February 6
Albert Nance Clinch first-party data RMNs

Future-Proofing Retail Media Networks through Dynamic Creative Optimization

Retail media networks (RMNs) have taken the digital ad world by storm over the last few years. The…

Executive Viewpoints February 5
Edelman Intuit Mailchimp Jamal Miller PERC Coffee shopify SMS marketing

Personalization at Scale: How SMS Helped PERC Coffee Untangle its Marketing Campaigns

Lately, Intuit Mailchimp has been laser focused on solving our customers’ clustomer problem. Yes, clustomer — the unsegmented…

Executive Viewpoints January 31
Etsy Michaels

Etsy Debuts Personalized, AI-Powered ‘Gift Mode’

For some people (including me!), gift-giving is as anxiety-inducing as speaking in public, but Etsy has a present…

News January 30
AI ethics gen AI Mosaicx privacy Rebecca Jones

Six Principles for Redefining Retail with Responsible AI

Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. As…

Executive Viewpoints January 30
2024 trends personalized recommendations personalized styling Spotify stitch fix virtual appointments
Stitch Fix and Spotify are teaming up to give shoppers a "style tune up."

Stitch Fix Teams up with Spotify to Give Shoppers a ‘Style Tune Up’

Stitch Fix has partnered with streaming music service Spotify to create an interactive experience that combine’s Spotify’s “sonic…

News January 26
Arcadis design:retail design:retail News Jacqueline Beckingham Matt Billerbeck

Transforming Retail Spaces for Today’s Generation of Shoppers

The mall is experiencing a resurgence, defying predictions of its demise. This retail renaissance is not just a…

Executive Viewpoints January 24
amazon business b2b ecommerce Bigcommerce Feedonomics Lance Ovide

2024 Predictions and Trends in B2B Ecommerce: Navigating the Digital Evolution

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer…

Executive Viewpoints January 24
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank