Latest In: Personalization

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Dynamic Creative Optimization Decoded: A Masterclass for Retail Success

In the dynamic world of retail, businesses face the ongoing challenges of rising advertising costs alongside a swiftly…

Executive Viewpoints January 22
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Drones and Virtual Experiences: Shipt Launches Innovation Lab to Explore Delivery’s Frontier

Shipt has launched an innovation lab focused on “big thinking to centralize delivery and product experiments across the…

News January 19
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The Reality of AI in Retail: Executives Break Down Opportunities, Challenges at NRF

The rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per…

Features January 18
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The Power of Play: Using Gamification to Elevate Retail Apps

Mobile apps have become a critical customer engagement channel for retailers as they try to create and capture…

Executive Viewpoints January 18
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Woof! New PawWire Platform Curates Pet Products from Global Suppliers

PawWire, the latest B2B2C platform from The Wires, offers pet owners a panoply of products from around the…

News January 17
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NRF Gen Z Panel: A Group Defined by its Contradictions

If you want to understand Gen Z (and that’s pretty important for any business that wants to grow),…

Features January 16
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Does Personalization Always Improve CX? It Depends on Your Customers

Personalized experiences are one of the foundation stones of great customer experience, according to conventional wisdom. But is…

Executive Viewpoints January 16
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Build-A-Bear has rolled out a new mobile-first POS and customer engagement solution from Jumpmind in 450 stores.

Build-A-Bear Enhances Shopper Journey by Delivering Relevant Customer Data to Associates’ iPads

Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the…

News January 16
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Beyond the ‘New Year, New You’ Marketing Cliché: How Inspirational Commerce Can Reignite the Shopping Flame

“New year, new you,” is a slightly hackneyed marketing trope, but it is still true that consumers are,…

Executive Viewpoints January 15
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