88% Of Gen Z College Students Still Shop In-Store — How Can Retailers Draw Them In?
Gen Z are taking their position as an economic force: the generation now accounts for 40% of global…
News December 19
Latest In: Loyalty
75% Of Shoppers Will Share Data For Deals, So Let Them Know It’s Worth Their While
Consumers don’t put a lot of trust in retailers to handle their data with care: just 5% place…
News December 13
Forge Emotional Bonds With Customers To Achieve Loyalty Program Success
The desire to increase customer loyalty is a prime motivator not only in the retail industry but throughout…
News December 6
CARMA19: Overcoming Fashion And Beauty’s Steep Customer Loyalty Challenges
While maintaining customer loyalty is a challenge that spans the retail industry, ever-shifting trends in the fashion and…
News October 21
Loyalty Program Study: 70% Of Shoppers Prefer Gift Card Rewards From Online Retailers
The average consumer belongs to approximately six different loyalty programs, but only actively participates in about four of…
News August 23
C-Store Loyalty Basics: Leverage Fuel Rewards, Analyze Customer Data And Build Program Awareness
Nearly two-thirds (73%) of convenience stores have loyalty programs, but keeping up with the pace of change in…
News August 14
Dia&Co Bridges Phone And Digital Customer Service To Combine Efficiency With The Human Touch
Reducing post-purchase friction is important for any retailer, but the stakes are even higher for subscription-based companies that…
News July 10
Exclusive Q&A: How ‘Purpose-Based Ideas’ Help Modern Brands Maintain Authenticity
The interconnected nature of modern society means shoppers are never not shopping — their journey begins well before…
News May 29
GNC Personalizes Receipts To Drive Post-Sale Engagement
GNC shoppers can be segmented into three general groups: those who want to improve their physical performance, those…
News April 12Top Stories
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