Latest In: Loyalty

Foot Locker loyalty program

Foot Locker Combines Legacy Loyalty Programs Under New FLX System

Foot Locker will roll out its FLX loyalty program in North America in order to unify all of…

News February 4
Featured Grand Reserve Rewards loyalty rewards

Multi-Brand Rewards Program Caters To Wine Enthusiasts Across 17,000+ Shops

As shopper expectations around loyalty continue to evolve, differentiation becomes more difficult. One loyalty program aims to disrupt…

News February 3
1-800-Flowers mobile

1-800-Flowers.com Unveils Suite Of Customer Service, Web And Mobile App Upgrades

1-800-Flowers.com is upgrading its e-Commerce presence with further integration of AI capabilities, new AR functions, additional payment options,…

News January 28
acquisitions CMO Featured Forrester influencers marketing

2020 Marketing Forecast: Influencers Benefit From Budget Shifts As Brands Stress Authenticity

Recession Worries May Put Performance Pressure On Marketers

Features January 27
bentley's pet stuff Featured hanna andersson omnichannel omnitalk

Hanna Andersson, Bentley’s Pet Care Execs Make The Case For Brick-And-Mortar’s Relevance

Modern retailing isn’t just about merging physical and online shopping — it’s about understanding the separation of shopping…

Features January 24
bankruptcy Chapter 11 Fairway Market shoprite

Fairway Market Files For Bankruptcy, Seeks Buyers For All Stores

Fairway Market, a New York City metro area supermarket chain with 14 locations, has filed for Chapter 11…

News January 23
Clarabridge customer-centricity Executive ViewPoints nps Sid Banerjee

NPS Is Not The Answer To Understanding Your Customers. Here’s What You Can Do Instead

Executives have long been convinced that Net Promoter Score (NPS) is the gold standard when it comes to…

Executive Viewpoints January 23
CMO executives fabfitfun

FabFitFun Creates Chief Marketing Officer Position

FabFitFun has named Louisa Wee to the newly created role of Chief Marketing Officer. In this position, she…

News January 16
#nrf2020 Cloud consumer insights Oracle oracle retail

Oracle Launches Consumer Insights Offering Designed To Optimize Customer Acquisition

Oracle Retail has released Consumer Insights, a feature designed to help retailers better understand the characteristics of their…

News January 9
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