New Shops Feature Lets Retailers Create Single Online Store On Both Facebook And Instagram
The debut of Facebook Shops represents the platform’s latest effort to promote commerce on its Facebook and Instagram…
News May 20
Latest In: Loyalty
Increasing Customer Satisfaction And Driving More Revenue At The Point-of-Sale
In the course of digitalization, retail payments are undergoing rapid evolution. With omnichannel and alternative payment methods, smart…
Executive Viewpoints May 8
Are Today’s Retail Leaders Qualified To Manage The Post-COVID-19 Future?
If the COVID-19 crisis has taught retailers anything, it’s that even the best-laid plans and the most solid…
Features May 7
If You Want Real Customer Loyalty, Don’t Pay For It — Sell It
We’ve been talking about the imminent retail apocalypse for some time now. But with the unprecedented spread of…
Executive Viewpoints May 4Hanna Andersson Is Sending Teddy Bears To Lift Lockdown Blues
Shelter-in-place orders can be particularly tough on children, but communities the world over have responded creatively with fun…
News May 1
McKinsey Partner: Product & Service Differentiation Should Lead In Recovery Strategy
The global pandemic has reverberated through the retail industry, creating an ever-growing list of questions for retail executives:…
Features May 1
Anthropologie Leverages In-Store Events To Acquire New Customers And Understand Spend Patterns
Even as “nonessential” retailers operate exclusively online during the COVID-19 pandemic, they still have the chance to rethink…
Features April 17
Subscription Retailer Optimizes Fulfillment, Cuts Churn With CLV Data
Subscription retail generated remarkable growth during the past decade, booming by 100% year-over-year for the five years prior…
Features April 15
2020 Connected Consumer Series Spotlights Key Investments For Post-COVID Retail
Every year, the Connected Consumer Series digital event brings together some of the retail industry’s top analysts, tech…
Features April 14Top Stories
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