Latest In: Loyalty

Local Express Seafood City Supermarket

Filipino Specialty Supermarket Seafood City To Launch Online Store

Seafood City Supermarket, which sells Filipino specialties and general grocery items in 32 stores in the U.S. and Canada,…

News June 29
aeo Aerie american eagle loyalty

AEO Revamps Tiered Loyalty Program To Build Engagement

AEO is rolling out a redesigned Real Rewards customer loyalty program for both the American Eagle and Aerie…

News June 26
Featured

17 Retail Businesses Win 2020 Brand Experience Awards

Experience is everything in the new era of retail. But which retail and direct-to-consumer (DTC) brands are winning…

News June 25
Aldi Coronavirus Sam's Club Walmart

Sam’s Club Expands Curbside Pickup Chainwide

Following a 16-store pilot of curbside pickup, Sam’s Club is rolling out the service to all of its…

News June 12
BloomReach Coronavirus Forrester Retail Reset 2020 Retail Reset: e-Commerce & Payment Retail Reset: Featured Recommended Resources Retail Reset: Recommended In e-Commerce & Payments

Survey: Why Companies Must Upgrade CX Basics To Tap Surging Online Sales

Even though connecting with customers digitally has become critical since consumers and B2B buyers shifted more purchasing online…

Features June 11
cheryl sullivan DemandTec by Acoustic pricing

Managing COVID-19: Science-Based Pricing Helps Protect Your Price Image While Improving Loyalty

The intensity of market, shopper and competitive whiplash in the COVID-19 era continues relentlessly — and retailers in…

Executive Viewpoints June 11
Foot Locker klarna Sephora starbucks uber

Klarna Launches Global Multi-Retailer Loyalty Program

Klarna, a buy now/pay later payments provider, has introduced the Vibe loyalty program. The no-fee offering will roll…

News June 9
Coronavirus Featured Hand & Stone Massage

Exclusive CEO Q&A: How Hand & Stone Kept Growth Going Even During Shutdowns

Apparently, growth is a hard habit to break — even when a pandemic forces the shutdown of every…

Features June 8
Coronavirus Executive ViewPoints loyalty Ran Ben-Yair Retail Reset 2020 Retail Reset: Customer Experience Retail Reset: Featured Recommended Resources Retail Reset: Recommended In Customer Experience Ubimo

Winning And Keeping Consumer Loyalty In Trying Times

Despite the overwhelming number of choices Americans have at the supermarket, loyalty to their favorite brands is fierce.…

Executive Viewpoints May 22
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