Latest In: Loyalty

MasterCard Michelle Carter

Trending The Rules: Top Retail Trends Are Trending At An Unprecedented Rate

COVID-19 has changed retail. But much of what appears transformational really reflects the speed of impact rather than…

Executive Viewpoints July 27
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Have COVID-19 And Black Lives Matter Accelerated Values-Based Buying?

Values-based buying — consumers consciously selecting products and companies that support environmental sustainability, social justice movements and a…

Features July 23
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Starbucks, 7-Eleven Expand Contactless Payment Options

As COVID-19 has accelerated the trend away from cash payments to mobile and other contactless methods, Starbucks and…

News July 21
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Store Reopenings: Why Retailers Must Go Above And Beyond To Bring Shoppers Back

Shoppers have slowly begun to accept brick-and-mortar’s return: 22% have increased their willingness to set foot into a…

Features July 16
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How Potomac River Running Replaced Voicemail ‘Dead End’ With Texts

“Voicemail is not a good answer for retail,” said Ray Pugsley, owner of Potomac River Running in an…

Features July 15
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BEA Award Winners

Brand Experience Awards: Insights From 8 Winning Retailers

In an industry as diverse and wide-ranging as retail, there’s no one way to create a stellar brand…

Features July 6
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RetailX Virtual: How 4 Digital-First Retailers Leverage Tech To Enhance Human Connections

When COVID-19’s stay-at-home orders halted most physical retail and boosted e-Commerce, it wasn’t just the brick-and-mortar retailers that…

Features July 2
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RetailWire: Cheers For Lululemon’s MIRROR Acquisition, But Is The Pricing Right?

This week’s purchase of the MIRROR home fitness platform by lululemon athletica for a $500 million price tag…

Features July 1
Executive ViewPoints Greg Matson Verdes

Loyalty Is The Key To Survival For Retail

As the U.S. economy remains unstable, rather than spending precious cash, brands need to get creative with the…

Executive Viewpoints July 1
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