Jonathan Adler Boosts Site Traffic and Conversion Rates With Email Personalization
In early (pre-pandemic) 2020, Jonathan Adler was poised to have a good year. The home décor and furniture…
Features October 2
Latest In: Loyalty
For Premium Loyalty Program Success, Focus On Top 20% Of Customers
Launching a successful premium loyalty program can be a matter of finding the right pitch: 70% of shoppers…
Features September 30
Bed Bath & Beyond Rolls Out Same-Day Delivery with Shipt and Instacart
In anticipation of customer demand for more and faster delivery options during the holidays, Bed Bath & Beyond…
News September 29
QuickChek Rolls Out Tiered Loyalty Program With Emphasis On Repeat Visits
QuickChek, a convenience store operator with 160 locations in New Jersey and New York, has launched the QuickChek…
News September 22
Kohl’s Upgrades Loyalty Program With Kohl’s Cash Tie-In
After a successful pilot in 13 markets, Kohl’s is introducing its new, simplified customer loyalty program nationally. Kohl’s…
News September 8
What Can Retailers Do To Regain Customer Trust?
As many non-essential businesses such as consumer retail locations start to reopen, it’s more important than ever that…
Executive Viewpoints September 1
Thinking Outside the Box: The Role Of The Customer Service Representative
Retailers today are experiencing a massive transformation in how customers are shopping. In fact, North American e-Commerce sales…
Executive Viewpoints August 28
After Summer Sale Comes Amazon Prime Day — Retailers Must Prepare
One of the more jaw-dropping retail statistics of the past few months is the more than 400% increase…
Executive Viewpoints August 24Stop & Shop Launches Branded E-Commerce Platform, Retires Peapod Name
In an effort to create a more seamless shopping experience under the Stop & Shop brand, the retailer…
News August 17Top Stories
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