Latest In: Loyalty

apple appointment retailing appointment-based shopping best buy customer experience Customer loyalty Featured lululemon tesla

As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Count appointment-based selling as another existing trend that was supercharged by COVID-19. Retailers such as Best Buy and…

Features February 18
Fortune Business Insights Givex Mo Chaar

How Retail Businesses Can Use Customer Data to Enhance Targeted Marketing

As soon as COVID-19 and the ensuing stay-at-home orders first hit the U.S. in March 2020, consumer buying…

Executive Viewpoints February 17
chief growth officer executive appointments social responsibility Target
Target

Target Names First Chief Growth Officer, Announces Series of C-Level Promotions

Target has made a number of changes across its executive leadership team, including the promotion of Christina Hennington…

News February 16
Amazon Chicory Joey Petracca Pinterest shoprite Walmart

Why Off-Retailer-Platform Commerce-Enablement is Essential for CPG Brands

Today, most CPG brands or grocery retailers would consider the retailer’s own website the single most important digital…

Executive Viewpoints February 16
brick-and-mortar stores business strategy community building Featured meundies omnichannel strategy social media marketing social responsibility
MeUndies is prioritizing product, brand and omnichannel expansion after receiving its latest funding round.

Following $40 Million Funding Round, MeUndies Eyes Omnichannel Growth

This DTC underwear and loungewear brand is getting more intimate with its community by zeroing in on creativity,…

Features January 27
alibaba chewy e.l.f. beauty Featured Google Lowe's moschino NRF2021 Salesforce toshiba global commerce solutions Walgreens wayfair

NRF 2021: High-Level Insights from Lowe’s, Chewy, Alibaba and Wayfair

Necessity forced the National Retail Federation Big Show from the physical world into the virtual one, but its…

Features January 21
customer experience CX Digital Commerce direct-to-consumer DTC retail e.l.f. beauty e.l.f. cosmetics ecommerce Featured social commerce tiktok

e.l.f. Beauty’s Growth Formula: TikTok, Clean Products and a Clear Brand Mission

As many brands continue to “pivot” and find ways to evolve their businesses amid the chaos that is…

Features January 4
bed bath & beyond bopis buybuy baby last mile loyalty programs same-day dellivery

Bed Bath & Beyond Pushes Same-Day Delivery, BOPIS With Holiday Promotions

Bed Bath & Beyond will make free same-day delivery available for all Bed Bath & Beyond and buybuy…

News December 11
Amazon Amazon Fresh amazon go Amazon Marketplace amazon prime apple Etsy Featured IKEA Robin Gaster Standard Oil Walmart Whole Foods

Exclusive Q&A: Can Anything Slow the Amazon Behemoth?

Amazon’s dominant role in ecommerce — and in retail as a whole — isn’t likely to diminish any…

Features December 11
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank