44% Of Shoppers Reward Retailers That Share Their Values
While price and experience remain top-of-mind for shoppers choosing a retailer, a company’s culture and philanthropy also make…
News July 16
Latest In: Loyalty
C-Store Loyalty Programs Drive More Trips From 51% Of Customers
Given that “convenience” is literally built into their name, it’s hardly a surprise that as many as 44%…
News June 22
More Than One-Third Of Shoppers Would Pay For Enhanced Loyalty Programs
Consumers spend 37% more with brands when they are loyalty program members; 70% of members say they are…
News May 21
LIDS Looks To Hit Home Run With New Loyalty Program
With 39% of consumers using two retail mobile apps at most on a regular basis — and 21%…
News April 21
Coupons Can Tempt 79% Of Loyal Consumers To Switch Brands
Coupons might seem old-fashioned, but they remain a major part of the shopper experience, with 90% of consumers…
News April 5
58% Of Brand Loyal Moms Seek Consistency Over Good Prices
Attention retailers: The billions of dollars spent on advertising, celebrity endorsements and all efforts for social responsibility are…
News November 14
Cabela’s Seeks Video Feedback To Capture Range Of Customers’ Emotions
Cabela’s has partnered with shopper experience optimization solutions provider InMoment to transform the outdoor brand’s customer engagement strategy.…
News September 22
Top CRM Questions Asked By Marketers For Marketers
Last week I attended the annual Customer Relationship Management Conference (CRMC) in Chicago. With approximately 700 retailers, solution…
News June 20
Midwesterners Most Likely To Join And Remain Active In Fuel Rewards Loyalty Programs
If gas stations are looking to offer loyalty discounts, they should make sure to set up shop in…
News April 5Top Stories
Latest Podcasts
Latest Resources
