More Than 5.5M Shoppers Save With Fuel Rewards From Shell
Loyalty programs play a significant role in retailers’ efforts to bring consumers into the store and keep them…
News July 13
Latest In: Loyalty
87% Of Contact Center Leaders Say Agents Are Highly Stressed
In the retail industry, excellent customer service can help build a loyal consumer base. And store associates, call…
News May 26
Digitally Empowered Brand Mavens Exert Purchasing Power
The future of retail may lie in the power of a shopper group called Brand Mavens: digitally engaged,…
News May 20
The Fleurty Ginger Boutique Boosts Online Traffic By 23% With Mobile App
There are a variety of new tools and solutions available to help small and medium-sized businesses (SMBs) better…
News April 17
Only 16% Of Organizations Say They Have Highly Effective Loyalty Programs
Only 16% of businesses believe they have a highly effective loyalty program, according to a recent survey conducted…
News September 29
“Everyday Earners” Prefer High-Frequency Loyalty Programs
More loyalty program members (83%) earn points and miles on everyday purchases than through any other rewards-collecting method,…
News September 16
Retail Solution From Salesforce Facilitates Channel-to-Channel Customer Engagement
Salesforce.com has released Salesforce1 for Retail, a platform designed for retailers to foster a one-on-one relationship with shoppers…
News June 26
Do Loyalty Program Tiers Matter?
Customer loyalty and rewards programs are designed to enhance the overall brand experience, boost engagement and generate more…
News May 27TOMS Marketplace Connects Shoppers To Socially Responsible Brands
Shoe and eyeglasses brand TOMS has long been recognized for its focus on social responsibility and charitable giving.…
News November 25Top Stories
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