Latest In: Loyalty

crm customer survey lego medallia Retail TouchPoints The Lego Group

Lego Boosts Sales And Brand Loyalty With Revamped Marketing Strategy

To successfully sell products and cement long-term loyalty, retailers need to deliver a brand story, excellent customer service…

News August 5
crm Customer loyalty Customer Relationship eXperticity ForeSee report

Using Omnichannel Tactics To Cement Customer Loyalty

Following is Part 2 of the two-part report, titled: Customer Loyalty In 2013 And Beyond. In this article,…

News July 30
retail Retail Gift Card Association Retail TouchPoints

Gift Card Purchase And Use Is On The Rise

Most consumers (91.4%) plan to give one to three gift cards as gifts in the next three months,…

News July 25
COLLOQUY Gilt Groupe loyalty report Office Depot Sephora starbucks

Retailers Seek To Differentiate, Customize Loyalty Programs

  Following is Part 1 of the two-part report, titled: Customer Loyalty In 2013 And Beyond. In this…

News July 23
customer-centric Debbie Hauss Howard wyner MyBuys

Webinar: Scentiments.com CEO Shares Insights On Customer-Centric Marketing

Customer-centric marketing is critical for retailers in search of new ways to engage with today’s savvy consumers. Every…

News June 25
applications boomerang digital gift card Facebook gifts Gartner gifting jifiti retail Retail TouchPoints social media treater Wrapp

Social Gifting Helps Retailers Boost Sales And Integrate Channels

  Following is Part 3 of the Retail TouchPoints series, titled: Next-Generation Social Media. This section focuses on…

News June 25
c wonder ecommerce Forrester Research Michael Chao Pet360 retail Retail TouchPoints social media The Grommet

Leading Retailers Implement Cutting-Edge Social Strategies

  Following is Part 2 of the Retail TouchPoints series, titled: Next-Generation Social Media. This section spotlights three…

News June 18

Keeping Pace With Next-Generation Social Media

Following is Part 1 of the Retail TouchPoints series, titled: Next-Generation Social Media. This section discusses the rise of Pinterest and…

News June 10
CCSeries13 crowdsourcing Microsoft Dynamics retail Retail TouchPoints social media The Connected Consumer series

Using Social Media To Translate “Posts” Into Profits

In a webinar aired live today, executives from Microsoft Dynamics and Junction Solutions shared the latest trends and…

News May 20
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