Latest In: Loyalty

customer behavior eMarketer mobile commerce mobile technology PayPal retail Retail TouchPoints sean cook Shopvisible Tempur-Pedic

At The Crossroads Of Nature and Nurture, You’ll Find The Thriving Online Marketer

I am sure that you have been a party to animated debates about Nature vs. Nurture in the…

News April 16
gamification

The Three F’s Of Successful Gamification

Following is Part 3 of the Retail TouchPoints series focused on Retail Wins In Gamification. This article uncovers…

News April 8
Custora e-commerce LivingSocial predictive marketing analytics

LivingSocial Taps Custora Analytics To Enhance The Customer Experience

LivingSocial has announced a partnership with Custora, a provider of e-Commerce predictive marketing analytics, to help improve the…

News April 5
Accenture apple best buy Bob Willett crm customer relationship management customer-centricity Kim Zimmermann lighthaus retail Retail TouchPoints video analytics

Bob Willett Shares His Perspective On Customer-Centricity

While many retailers like to believe that the customer is at the center of everything they do, few…

News April 3
Android apple Google Infinea Tab Infinite Peripherals iOS mobile mobile devices mobile pos mPOS retail Retail TouchPoints shopping

Helping Retailers Evaluate iOS And Android For Mobile POS

In response to the explosive adoption of smartphones, along with growing consumer demand for a seamless shopping experience…

News March 26
Bazaarvoice Customer Reviews retail Retail TouchPoints social commerce social media the container store

The Container Store Builds Customer Insights With Ratings And Reviews Analysis

Customer reviews are critical reading for consumers seeking to find the best products and deals at prices they…

News March 13
Alicia Fiorletta Macy's omnichannel retail Retail TouchPoints Robert B. Harrison saks WWD

Creating Omnichannel Strategies That Resonate With Today’s Empowered Consumers

Following is Part 1 of the Retail TouchPoints series focused on Analyzing The Omnichannel Consumer. Part 2, which…

News March 5
Amazon cross-channel strategy e-commerce Eric Best Google Mercent retail Retail TouchPoints

The Rise Of Shopping Ad Networks

On the heels of two announcements from Google, Mercent executives shared their insights on the future of e-Commerce…

News February 22
American Beverage Association BIG Show Coca-Cola Coca-Cola Opens Happiness For Consumers And Retailers HSN Joseph C. Magnacca Lori Mitchell-Keller National Retail Federation NRF retail Retail TouchPoints Retail's Big Show SAP The Heart Truth Walgreens

NRF Session: Coca-Cola “Opens Happiness” For Consumers And Retailers

Customer-centricity, key for increasing engagement with retail audiences, was a primary focus during educational sessions and discussion at…

News January 21
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank