Latest In: Loyalty

adadapted inflation ipsos Molly McFarland

Stimulating Impulse Purchases When the Thrill is Gone

Impulse purchases are an important part of a consumer brand’s revenue growth management (RGM) strategy. A brand’s impulse…

Executive Viewpoints August 28
Amazon Ashley McMillin canada goose Design Perspectives design:retail design:retail News dsw Nike QR code The Lacek Group TOMS vr
Nike NY flagship

Retail’s Future is Phygital

The retail landscape has dramatically changed over the last few years, and one emerging trend appears to be…

Executive Viewpoints August 23
#RICE23 amazon prime American Eagle Outfitters apple pay Chubbies customer service customer support Featured Forever 21 J.Crew kate spade lululemon narvar Nike PayPal QR code Retail ThinkTank (2023) Retail ThinkTank: Featured In Omnichannel Strategy (2023) Retail ThinkTank: Omnichannel Strategy (2023) returns SMS snapchat thredup tiktok
Gen Alpha on smart devices

Capturing the Growing Spending Power of Gen Z and Gen Alpha

Gen Z and their younger counterparts in Gen Alpha are often referred to as “digital natives.” But what…

Features August 18
geolocation Kroger Michal Kassif Oriient publix Target Walgreens

Strengthening Customer Loyalty in Today’s Market

The U.S. food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 billion in…

Executive Viewpoints August 18
7-Eleven 7Charge 7Collection 7NOW 7Rewards
7-Eleven app update

7-Eleven Enhances Mobile App’s Shopping, Delivery and Deals Functionality

7-Eleven has upgraded its mobile app with simplified login and registration, a centralized deals and rewards area for…

News August 16
starbucks

Starbucks Expands Reusable Cup Format to 12 California Stores

Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has…

News August 14
akeneo Bard chatgpt crm DAM ERP Kristin Naragon oms pim PLM

The Convergence of AI and Composable Architecture in Ecommerce

With the help of ChatGPT and Bard, the hype around generative AI has soared over the past few…

Executive Viewpoints August 10
google cloud H&M John Lewis John Lewis Partnership lvmh waitrose
John Lewis retailer sign

John Lewis Partners with Google Cloud in 5-Year, $127 Million Deal

John Lewis Partnership, operator of the John Lewis and Waitrose brands, will migrate more of its technology to…

News August 9
collaboration Customer loyalty David's Bridal Levi's loyalty programs Retail ThinkTank (2023) Retail ThinkTank: Business Agility & Innovation (2023) Retail ThinkTank: Featured In Business Agility & Innovation (2023) starbucks sustainability web3
Innovation is happening in the world of retail loyalty programs. Learn how brands are embracing sustainability, web3 and community to bolster their efforts.

3 Ways Brands are Reimagining Loyalty Programs

Sure, points and coupons are great, but today’s consumers are expecting far more from branded loyalty programs. While…

Features August 8
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank