Latest In: Loyalty

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3 Ways to Maximize Zero-Party Data Collection During Black Friday and Cyber Monday

In today’s hyper-competitive ecommerce landscape, data isn’t just a buzzword. It’s the most important weapon for success in…

Executive Viewpoints October 16
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AI-Generated Product Recommendations Power Amazon’s Fall Prime Event

Sales during Amazon’s Prime Big Deal Days, the now-annual fall member sale event, were significant but essentially flat…

News October 12
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CVS CarePass members enjoy free same- or next-day delivery.

Fickle Consumers? CVS Prescribes its CarePass Paid Loyalty Program

When asked the first thing that comes to mind when one thinks of CVS, chances are good that…

Features October 12
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Give the Gift of a Hyper-Personalized Shopping Experience this Holiday Season

The continued advancement of retail technology and ecommerce have set new standards for a quality online shopping experience.…

Executive Viewpoints September 28
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Is Retail Media Like Eating the Forbidden Fruit?

There will be no religious talk in this article, but I will pose a challenging question. Is the…

Executive Viewpoints September 25
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Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon, at the fourth annual Amazon Accelerate conference for sellers.

It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon, is celebrating his 10th anniversary with the company…

Features September 18
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What to Expect and What to Wish for from Retailers this Holiday Season

Last holiday season would have marked a certain “post-pandemic” normalcy, but extreme excess inventory and inflation significantly impeded…

Executive Viewpoints September 18
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Grocery delivery

Grocery Delivery Competition Heats Up with Faster Service, Extended Hours

Several grocery retailers are capitalizing on new growth opportunities in the delivery arena by enhancing their services: Albertsons…

News September 15
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How Speeding up Chargeback Resolutions can Boost Retailers’ Profits

Commerce is expanding rapidly, especially within the retail sector. Recent data shows that overall U.S. retail sales have…

Executive Viewpoints September 13
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