Latest In: Loyalty

Neiman Marcus’ Bejeweled Ball Dazzles Loyalty Members with ‘Retailtainment’

For more than a decade, Neiman Marcus has used its Bejeweled book to feature some of the most…

40 Under 40: The New Retail Leaders Driving Industry Progress

Exclusive Q&A: Stores Should Become a ‘Digital Mosaic of Attraction’

It might sound strange to say this about a place where some 80% of transactions actually take place,…

Home Depot, Lowe’s Look to ‘Pros’ for Growth

Competitors The Home Depot and Lowe’s are both zeroing in on the same high-value target as the pandemic-driven…

Customers are Tired of Empty Shelves, and it’s Time for a Fix

For customers, many aspects of a shopping trip impact whether they view it as a success. From the…

GNC Expands Virtual Healthcare Services for Customers 

GNC is expanding its virtual healthcare service, GNC Health, to offer low cost and convenient care to customers.…

Hibbett and Nike Connect Loyalty Programs 

After linking its loyalty program with Dick’s Sporting Goods in 2021, Nike is now partnering with Hibbett on…

Embracing Community, Data and Failure: Top Trends and Takeaways from AWNY

What better place than a defunct mall to explore the future of retail and customer engagement? That’s exactly…

Claire’s Unveils Reimagined Loyalty Program — C.Club

Almost exactly three years after it launched its first-ever loyalty program, Claire’s is evolving the experience with new…