Deloitte Shares Loyalty Trends and Best Practices for 2024
To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts (77%) and…
Features January 2
Latest In: Loyalty
How Retailers can use Digital Product Strategy to Improve CX and Fuel Growth
With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail…
Executive Viewpoints January 2
Miniso Blind Box Carnival Surprises and Delights Shoppers Worldwide
Blind boxes have become a hot commodity for Gen Z and Gen Alpha consumers. With strategic packaging that…
News December 27
Winning Over Baby Boomers with High-Quality Product Imagery
In today’s ever-evolving ecommerce landscape, the battle for consumer attention and loyalty rages on. Among the many factors…
Executive Viewpoints December 26
4 Ways QR Codes are Transforming the Retail Shopping Experience
The next era for retail is already underway, and it all starts with the simple but powerful scan…
Executive Viewpoints December 22
Ulta to Debut Revamped Loyalty Program in the New Year
Ulta Beauty will kick off 2024 with a fresh look for its loyalty program a decade after its…
News December 21
Redefining the Post-Checkout Moment to Build Shopper Loyalty
When it comes to retail strategies, most brands place an emphasis on the pre-purchase experience, from crafting eye-catching…
Executive Viewpoints December 14
Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs
Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to…
Executive Viewpoints December 13
Amazon Tests Out New Prime Benefit — Grocery Delivery
Amazon is piloting an add-on grocery subscription for Prime members in three cities that will give members access…
News December 8Top Stories
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