Latest In: Loyalty

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How Retailers Can Use AI to Improve Customer Experience and Build Trust

In the U.S., ecommerce spending is estimated to reach $1.7 trillion by 2027 – representing over 20% of…

Executive Viewpoints February 16
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Starbucks and Bank of America have linked their rewards programs to offer extra rewards to their most loyal customers.

Starbucks and Bank of America Link Loyalty Programs to Provide Extra Perks

Starbucks and Bank of America (BoA) have forged a new partnership designed to offer extra rewards to their…

News February 15
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Skechers Opens 5,000th Store, Aims for 10,000 Total

Skechers has opened store number 5,000, in Bogotá, Colombia, nearly 30 years after opening its first store in…

News February 15
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Staples Rebrands, Enhances Loyalty Program

Staples has renamed and upgraded its Staples Rewards loyalty program. The new Easy Rewards program, which is free…

News February 15
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Target Mulls Paid Loyalty Program

Target could soon be following in the footsteps of competitors Amazon, Walmart and Kroger by introducing a paid…

News February 8
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Dollar stores have adapted to keep pace with the needs of evolving consumer behaviors by expending their assortments and offering more sophisticated mobile app experiences.

Category Insights Report: Dollar Stores Redefine Themselves with Enhanced Merchandising and Mobile Apps

Once largely associated with lower-income households, dollar stores are now becoming retail staples even for more affluent households,…

Features February 8
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Ahold Adds DoorDash Deliveries to East Coast Supermarkets’ Service Offerings

Ahold Delhaize USA will make the DoorDash on-demand grocery delivery marketplace available across its five supermarket banners: Food…

News February 7
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The State of Gamification in Retail: How Brands Can Take Advantage

When creating an advertisement or a campaign, there is a clear number-one priority a brand needs to focus…

Executive Viewpoints February 7
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Petco is standing out from competitors with its suite of services and partnerships.

From Veterinarians to Lowe’s to Marriott: Petco’s Partners are Becoming its Key Differentiator

Over the course of his 30 years in retail, Justin Tichy has worked at Walmart, Target and Best…

Features February 6
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