How Conversational Commerce Will Fill the Cookie Void
Removing cookies will wreak havoc on marketers, as they won’t have access to third-party data that many companies…
Executive Viewpoints March 20
Latest In: Loyalty
Ulta Beauty Plans 2025 Expansion to Mexico
Ulta Beauty, which posted strong financial results for 2023, will move into Mexico next year as part of…
News March 15
Home Depot Strengthens Pro Offerings with 4 New Distribution Centers
The Home Depot plans to open four new distribution centers designed specifically for the needs of its professional…
News March 14
How to Put Your Best Foot Forward in Retail Media
Retailers that have recently launched their own retail media businesses should learn from what the established leaders already…
Executive Viewpoints March 14
KCI Survey: Swifties, the BeyHive and BravoCon Demonstrate the Power of Superfans
“Brand fans” are definitely loyal customers, but not all loyal customers are brand fans — and for many…
Features March 11
Lidl Names New Chief Commercial Officer and First-Ever Chief Customer Exec
Discount supermarket retailer Lidl U.S. has named four executives with extensive retail experience to top posts, including naming…
News March 8
How AI is Ushering in the Future of Interactive Commerce
Quiet luxury, coastal grandmother, and cottagecore are just a few fashion trends that have emerged from the TikTok…
Executive Viewpoints March 7
To Earn Engagement, Retailers Must Tap into Customers’ Emotions
If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn…
Features March 7
Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience
Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes…
Executive Viewpoints March 6Top Stories
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