Latest In: Loyalty

Coniq tanger tanger outlets
Tanger website

Tanger Adds Paid Tiers to Loyalty Program, Enhances Personalization Capabilities

Tanger Outlets has revamped its TangerClub loyalty program into a three-tier subscription program and is leveraging the Coniq…

News July 28
Andreas Arentoft Google Meta Precis Digital

Switch Signals: How to Use Ecommerce Platforms to More Effectively Meet Business Goals

Digital advertising is designed around ecommerce; all ad platforms are built ‘ecom first.’ But few are going beyond…

Executive Viewpoints July 28
Accenture consumer research economic uncertainty economic value Featured Jill Standish resilient consumer Retail ThinkTank (2023) Retail ThinkTank: Business Agility & Innovation (2023) Retail ThinkTank: Featured In Business Agility & Innovation (2023) sustainability values
Accenture surveyed more than 10,000 consumers in 16 countries and found that the “resilient consumer” is emerging and finding new ways to browse and buy.

Accenture: Rise of the ‘Resilient Consumer’ Requires More Nuanced Retail Strategies

Accenture surveyed more than 10,000 consumers in 16 countries and found that although we’re living in a time…

Features July 28
Antonio Damasio Branch & Bramble Emily Lyman UC Berkeley Valuegraphics

How to Convert Customers with Empathetic Marketing

In explaining the human mind, neuroscientist Antonio Damasio shared, “We are not thinking machines that feel; rather, we…

Executive Viewpoints July 27
Amazon Walmart Walmart+
Walmart+ bag

Walmart+ Cuts Membership Fee 50% for Customers on Government Assistance

Walmart has introduced Walmart+ Assist for customers receiving government assistance, providing memberships for half the regular fee: $6.47…

News July 21
Facebook Frank Minervini instagram Pinterest YouTube Ziff Davis Shopping

How Retailers Can Turn Inflation into Opportunity

In an environment where inflation still remains stubbornly high, consumers continue to be more price-sensitive than ever. Massive…

Executive Viewpoints July 21
3D imagery augmented reality consistent customer experience webinar series customer experience ecommerce experience generative AI keyword optimization Retail ThinkTank (2023) Retail ThinkTank: Ecommerce Strategy (2023) Retail ThinkTank: Featured In Ecommerce Strategy (2023) site search web search
A woman sitting in a living room, feet up with a cup of coffee, interacting with an ecommerce site experience on her smartphone.

3 Technologies That Are Transforming the Ecommerce Experience

Flat. Boring. Uninspiring. These are words often used to describe ecommerce sites, despite the rapid evolution of digital…

Features July 21
Amazon amazon one aramark aws Coors Field design:retail design:retail News panera bread Whole Foods Market
Amazon One at Whole Foods

Amazon Plans Chainwide Rollout of Palm-Based Payments at Whole Foods

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the…

News July 20
GNC GNC Health
GNC signage

GNC Upgrades Loyalty Program with Free Healthcare Services

GNC is offering a range of free healthcare services to members of its paid loyalty program, GNC PRO…

News July 19
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank