Latest In: Loyalty

1-800-Flowers.com customer relationships Executive ViewPoints Jason John

Becoming a Part of Our Customers’ Relationships

We are a company all about relationships because that’s what our customers are celebrating when they buy from…

Executive Viewpoints June 30
LadderUp Meijer shipt Target
Shipt hosting hub image

Shipt Debuts Hosting Hub to Simplify Party Planning

Delivery platform Shipt has added a Hosting Hub, providing curated lists of trending products for barbecues, Fourth of…

News June 29
Dash Forward 2023 doordash DoorDash Storefront local delivery local ecommerce loyalty programs rewards programs
DoorDash makes its biggest app update ever as it looks to serve all local commerce.

DoorDash Looks Beyond Restaurants to Become ‘The Local Commerce Company’

As it marks its 10-year anniversary, DoorDash is doubling down on its ambition to evolve beyond restaurant delivery…

News June 28
ar customer experience design:retail design:retail Featured Featured in-store technology mobile pos Retail ThinkTank (2023) Retail ThinkTank: Featured In Store Ops & Design (2023) Retail ThinkTank: Store Ops & Design (2023) store design vr
The right in-store technology can have a significant impact on store experiences, customer engagement and revenue. Experts in the retail design and technology realms share their perspectives on how brands and retailers can make the best technology decisions for their stores.

Matching Tech to New In-Store Experiences: 6 Steps to Success

Brands and retailers are navigating two conflicting realities when it comes to their in-store experiences: they know they…

Features June 28
Amazon amazon business amazon prime Business Prime Duo Delighted small businesses SMBs
Amazon is making Business accounts free for some small businesses.

Amazon Makes Business Accounts Free for Sole Operators

In its ongoing bid to appeal to small business owners, Amazon is making business accounts free for sole…

News June 27
Anthropologie catalog customer acquisition Customer loyalty design:retail design:retail News Facebook Featured generative AI instagram marketing recommerce rental resale Retail ThinkTank (2023) Retail ThinkTank: Featured In Omnichannel Strategy (2023) social media Storytelling tiktok Urban Outfitters
Anthropologie taps a combination of marketing channels and tactics to keep loyal customers happy and acquire new, younger consumers.

4 Ways Anthropologie is Building Brand Loyalty While Acquiring New, Younger Customers

While Urban Outfitters’ assortment is designed for consumers in their teens and early 20s, Anthropologie provides a destination…

Features June 22
babylist brand experience brand experience awards Burton Snowboards Discount Tire kendra scott lulu & georgia showfields Staples Starburst The Home Depot true religion victoria's secret wine enthusiast
Retail TouchPoints unveiled the winners of the 2023 Brand Experience Awards during the Retail Innovation Conference & Expo.

American Girl, the Home Depot and Victoria’s Secret Among List of 2023 Brand Experience Award Winners

Retail TouchPoints has unveiled the winners of the third annual Brand Experience Awards. The winners were announced during an…

News June 15
bond brand loyalty Ellen DeGeners Mitul Jain NFTs refive scotch & soda Soapy Joe's Car Wash starbucks starbucks odyssey

How NFTs Could Change the Game for Loyalty Programs

Loyalty programs are an essential part of businesses’ efforts to retain customers and increase engagement. However, as we…

Executive Viewpoints June 12
Dicks Sporting Goods Jordan MLB nba Nike WNBA
Dick's Nike Carmelo Anthony

Dick’s Partners with Nike for Star-Studded ‘Sports Changes Lives’ Campaign

Dick’s Sporting Goods and Nike have teamed up for the second creative expression of the Dick’s “Sports Change…

News June 9
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank