Latest In: Loyalty

Adidas Adidas CONFIRMED co-creation community building crypto winter cultural economy digital collectibles digital wallets E.l.f The Lab e.l.f. cosmetics Featured NFTs Nike Nike .Swoosh non-fungible tokens Retail ThinkTank (2023) Retail ThinkTank: Ecommerce Strategy (2023) starbucks starbucks odyssey Ticketmaster token-gated access web3
Forget digital art — today’s NFTs are about community, loyalty and co-creation.

NFTs Aren’t Obsolete — They’re Just Evolving into Something Much More Useful

In the two years since Christie’s sold a Beeple NFT for $69 million and Justin Bieber paid $1.3…

Features May 26
Hugh Cameron retail media networks Zitcha

‘New to Brand’ is Retail Media’s Superpower Metric

In today’s competitive landscape, it’s more important than ever for brands to have a clear understanding of how…

Executive Viewpoints May 26
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Retail TouchPoints and Design:Retail have unveiled the 2023 winners of the annual 40 Under 40 Awards, representing a dynamic and diverse class of executives who have contributed to industry progress.  

Retail TouchPoints Reveals Latest 40 Under 40 Award Winners

Retail TouchPoints and Design:Retail have unveiled the 2023 winners of the annual 40 Under 40 Awards, representing a dynamic…

News May 23
community-based commerce customer experience customer retention digital growth direct-to-consumer dtc Featured Graf Lantz Retail ThinkTank: Business Agility & Innovation (2023) sustainability wholesale
For most of its 15 years in operation, Graf Lantz had a cult-like following based on its timeless product designs and emphasis on high-quality, sustainable materials — conditions that led to a steady 25% year-over-year growth rate since 2016. Then the brand went viral during the pandemic thanks to its eco-friendly handcrafted face masks, which helped Graf Lantz expand its customer base 14X over the past three years.

Graf Lantz Seeks Growth Without Sacrificing Product Quality or Sustainability

For most of its 15 years in operation, Graf Lantz had a cult-like following based on its timeless…

Features May 23
Coniq tanger outlets

Tanger Outlets to Enhance Loyalty Program with Customer Engagement Solution

Tanger Outlets will deploy a customer engagement platform from Coniq to better empower its retail partners to deliver…

News May 22
data analysis Featured grocery delivery membership program paid membership retention tactics subscription services Subscription Trade Association SUBTA SubSummit SUBTA Walmart Walmart+
Walmart+ has steadily grown over the last two-and-a-half years to reach over 59 million subscribers.

How Walmart+ SVP Plans to Get ‘Most of America’ to Join the Membership Program

The debut of the Walmart+ membership program in September 2020 was a significant departure for the retailer. “We…

Features May 16
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Best Buy Expands Loyalty Initiatives with My Best Buy Memberships

Best Buy is the latest retailer attempting to capitalize on the 61% of consumers who have up to…

News May 11
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Conversational commerce

Combat Inflation’s Impact by Streamlining Conversational Commerce Channels

In yet another sign that the COVID-generated ecommerce surge has subsided, the Salesforce Shopping Index reported flat ecommerce…

Features May 8
Amazon amazon business Amazon small business grants Emerald SMB Corner Meta Meta Boost Leaders Network Meta documentary Mulholland Grocery small business month small businesses SMBs They Came from All Over Walmart Walmart Business+
Walmart, Amazon and Meta are touting how they support SMBs for small business.

Walmart, Amazon, Meta Showcase Support for SMBs with New Data, Services

As National Small Business Month kicks off, some of the biggest names in U.S. commerce — including Walmart,…

News May 2
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