How the Y2K Revival is Expanding True Religion’s Shopper Community
True Religion, born in the Y2K era, is benefiting from its current cultural resurgence. Creative Director Zihaad Wells…
Features April 28
Latest In: Loyalty
Ikea, Lowe’s Target Business Customers with Enhanced Loyalty Programs and Services
Major retailers are increasingly rolling out the red carpet to draw in small business customers: Ikea has launched…
News April 26
The Art and Science of Matching Customer and Product DNA
When it comes to online personalization, businesses are hitting a wall. They’re navigating a new Wild West of…
Executive Viewpoints April 24
Barnes & Noble Revamps Loyalty Program, Adding Free Option
Barnes & Noble has reconfigured its loyalty offerings for the first time since the program began in 2001,…
News April 21
How can Businesses Improve the Experience of Retail Workers?
The economic downturn has sent consumers, employees, retailers and investors alike into a tailspin. At the same time,…
Executive Viewpoints April 21
Saks Expands Limitless VIP Program to Include More Experiences that ‘Money Can’t Buy’
Digital luxury platform Saks is doubling down on the success of its exclusive Limitless membership program for top…
News April 20
Madison Reed CEO: ‘Your Customers Tell you Everything if You’re Willing to Listen’
Taking as her mantra that “retail is based on everything that the consumer experiences with you,” Madison Reed…
Features April 17
Rent the Runway Cuts Losses in FY22, Tops 141,000 Active Subscribers
Executives at Rent the Runway are describing the company as on a “path to FCF [free cash flow]…
News April 14
AI in Retail: We had Questions; Human Experts (not ChatGPT) Provided the Answers
Editor’s note: This is the fifth and final article in our series on AI in retail (though we’ll…
Features April 11Top Stories
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