Latest In: Loyalty
The New CPG Playbook: Embrace Product, Marketing and Experience Innovation to Drive Growth
Two CPG experts, who also will be speaking at the Retail Innovation Conference & Expo this June in…
Features March 7
Retail Loyalty’s Moment is Now
There’s no question that rising prices have altered consumer behaviors. Whether they’re choosing lower-cost private-label items at the…
Executive Viewpoints February 28
Victoria’s Secret Looks to Build ‘Lifelong Relationships’ with New Combined Loyalty Program
Victoria’s Secret & Co.(VS&Co)is piloting a new combined loyalty program for Victoria’s Secret and Pink that will allows…
News February 27
Transforming Customer Loyalty with Emerging Technology
While a new year means new opportunities for retailers, the importance of a successful customer loyalty program remains…
Executive Viewpoints February 27
Overwhelmed Customer Service Teams? Keep Returns at Bay with Automation
The not-so-new online face of retail has already transformed most aspects of the path to purchase for consumers,…
Executive Viewpoints February 24
What Does the Future Hold for the Shopping Mall? Design Visionaries Share Their Predictions
Editor’s Note: As 2023 comes to an end, we are highlighting some of our most-read content of the…
Features February 22
5G in Retail: Creating the WOW factor
The Cambridge Dictionary defines the wow factor as a quality that makes someone feel great excitement or admiration.…
Executive Viewpoints February 21
Camp Puts Curation at the Center of Revenue Creation with Gift Finder Tool
During the heart of the holiday season, experiential toy retailer Camp launched Gift Finder, an interactive tool designed…
Features February 13Top Stories
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