Latest In: Loyalty

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When It Comes to Building Loyalty, Design Is a Brand’s Greatest Asset

Design is a competitive advantage when it comes to building loyalty. Every time a person interacts with a…

Executive Viewpoints February 13
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Albertsons Launches Health and Wellness Platform Across 16 Banners

Albertsons has introduced the Sincerely Health platform, built in collaboration with healthcare providers, insurance and technology companies and…

News February 10
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Overstock has launched a new credit card tied to its loyalty program.

Overstock Looks to Drive Loyalty with New Co-Branded Credit Card

Online furniture and home furnishings retailer Overstock has partnered with Citi Retail Services to offer customers digital-first benefits and…

News February 9
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Vitamin Shoppe Opens First All-New Franchise Location, Plans 12 More in 2023

The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso,…

News February 8
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American Dream

American Dream Again Misses $8.8 Million Loan Payment

The American Dream mall and entertainment complex failed to make a Feb. 1, 2023 $8.8 million debt service…

News February 7
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An image of the Tiffany & Co. NFT, which was quickly sold out

With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Macroeconomic forces — from inflation to corporate layoffs and the unknown impacts of a recession — are creating…

Features February 7
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Petco is unifying its two membership programs under the Vital Care banner.

Petco Combines Two Loyalty Programs to Better Support Pets’ Health and Wellness

Petco is merging its two membership programs into one combined offering under the Vital Care banner. The pet…

News January 30
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How Everyday Fraudsters Pose a Threat to Ecommerce

Online fraud was once the domain of a select few tech-savvy cybercriminals — those with the skills to…

Executive Viewpoints January 30
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To Experience the Future of Retail, You’ll Want to Go to the Store

Over the past three years, most of us have done a lot more shopping online, so it’s easy…

Executive Viewpoints January 25
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