Latest In: Loyalty

Bain & Co. CloudBlue Jess Warrington Netflix T-Mobile

How to Evolve and Personalize in the Digital Marketplace Economy 

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space,…

Executive Viewpoints August 7
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Kum & Go store

Kum & Go Launches New Personalized Mobile App and Rewards Program

Convenience retailer Kum & Go has debuted a new mobile app touting personalized features along with its new…

News August 4
airbnb Barbie Barbie movie customer experience Featured marketing omnichannel activation partnerships Retail ThinkTank (2023) Retail ThinkTank: Featured In Shopper Marketing & CX (2023) Retail ThinkTank: Shopper Marketing & CX (2023)
Barbie's Malibu Dreamhouse on Airbnb is just one example of how the Barbie brand has used out-of-the-box marketing tactics to connect with consumers through context.

It’s Barbie’s World, We’re Just Living in It

With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they…

Editor's Perspective August 4
aeo American Eagle Outfitters executive changes news brief retail movers and shakers
American Eagle Outfitters, Inc. (AEO) Chief Operations Officer Michael Rempell has announced he will step down from his role, effective early in the company's fiscal 2024 in May.

AEO Inc. COO Steps Down Amid Positive Financial Outlook

American Eagle Outfitters, Inc. (AEO) Chief Operations Officer Michael Rempell has announced he will step down from his…

News August 3
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Under Armour Debuts Loyalty Program

Under Armour has launched its first-ever loyalty program, UA Rewards, for its U.S.-based customers. Members will earn reward…

News August 1
instacart instacart business Instacart+ membership small businesses SMBs
Instacart wants more SMBs to use its service.

Instacart Woos SMBs with Free Year of Instacart+ and Cash-Back Rewards

Seeking to bring in more small business clients, Instacart is making a limited time offer that will give…

News August 1
Emperia Lacoste Lacoste UNDW3 loyalty programs NFTs Virtual Store
Lacoste's new virtual store with Emperia.

Lacoste Expands NFT Loyalty Experiences in New Virtual Store

Lacoste has opened a new virtual store in partnership with Emperia to showcase its summer collection and expand…

News August 1
Deloitte first insight Viki Zabala

Turning Retail Losses into Profits

How can retailers transform losses into profits? External economic factors, such as fluctuating interest rates, an unpredictable housing…

Executive Viewpoints August 1
customer experience Featured retail innovation Retail Innovation Conference & Expo Retail ThinkTank (2023) Retail ThinkTank: Business Agility & Innovation (2023) Retail ThinkTank: Featured In Business Agility & Innovation (2023) RICE23 start-ups Store No. 8 tech innovation Walmart Walmart+ InHome
Store No. 8 is Walmart's innovation incubator, which allows the retailer to pursue new opportunities in business and customer experience.

What is Store No. 8? Inside Walmart’s Innovation Incubator

Editor’s Note: As 2023 comes to an end, we are highlighting some of our most-read content of the…

Features August 1
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