CRM Author Hanks Points To 3 Key Tenets For Retailers To Win The Customer Race
Rich Hanks never set out to be a business author, guru or academic superstar. As chairman and…
News April 22
Latest In: Loyalty
March Sales Slump Prompts Retailers To Reevaluate Rebound Strategies
After a relatively uplifting February, it was disappointing for many to see the sales numbers for March. Retail…
News April 16
Which Retailers Are Winning In The Blogosphere? New Research Tracks Consumer Generated Buzz
Value retailers such as Costco and BJ’s Wholesale Club with reputations for selling quality merchandise at low…
News April 9
Expansion Of MyMacy’s Puts Promise Of Localized Assortments To The Test
Macy’s recent announcement that they will be expanding the MyMacy’s initiative across the U.S. is shaping up as…
News March 12
Strategies To Drive Spending, Customer Loyalty Take Center Stage At Marketing Conference
Strategies to drive spending and increase customer loyalty took center stage at the recent Retail Advertising and Marketing…
News March 5
New IDC Research Shows Customer Centricity Tops Retail Priorities
First the good news: 75% of retailers believe customer-centricity is a “top three success factor” for 2009 and…
News February 26
Personalized Gift Card Platform Promises To Raise Redemption Rates
Promotional gift cards have had significant appeal to retailers looking to attract new consumers, but one of the…
News February 5
Sephora Glosses Up Mobile Web Offering With Debut of MobileVoice Reviews App
Mobile applications continuing to gain momentum in the retail sector as Sephora and Intuit recently debuted MobileVoice, a…
News January 22
New Consumer Loyalty Consolidation Solutions Showcased At NRF Show
Customer loyalty programs remained a hot topic of interest at the 2009 National Retail Federation’s Big Show in…
News January 15Top Stories
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