IKEA Execs Discuss Launch Of US Loyalty, Use Of Mobile Medium
Well known for its innovative approach customer relationship management, home furnishings retailer IKEA has been giving customers all…
News September 15
Latest In: Loyalty
Chico’s Adds Live Help Options to Its Web Stores Via Click To Chat App
Chico’s FAS Inc. has committed to implementing an integrated live help strategy across its Web channel through the…
News September 10
New iPhone App Aims To Consolidate Cards And Streamline Loyalty
In an effort to capitalize on the iPhone’s ability to aggregate and manage information, Cerado, Inc., recently unveiled…
News August 26
Greenfeet.com Taps Tag-Based Reviews to Supplement Community Vibe
One of the most powerful elements of the cross channel shopping experience is customer reviews. Nearly nine out…
News August 19
Nordstrom Implements Size Optimization To Maximize its Merchandise Selection
Looking to further refine its merchandise offerings to better meet customer demand, while also reducing overall inventory expenses,…
News August 6
Best Buy’s Twelpforce Rollout Launches Customer Support Into Social Stratosphere
By David Dorf, Director of Technology Strategy, Oracle Retail Editor’s Note: This article is an excerpt from one…
News July 30
Kroger Succeeds By Keeping Track of Customers
Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on…
News July 8
PostNet Launches CRM Strategy To Help Boost Franchise Business
Realizing the need to understand and respond to customer behavior, PostNet recently initiated a customer relationship management (CRM)…
News July 2
Mandee Taps Social Networks To Acquire Customer Intelligence, Build Connections With Shoppers
 Social networking is staking a claim in retail as a tool for branding, community building, and gathering…
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