Latest In: Loyalty

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Retail CRM Migrating To Mobile Platforms As New Solutions Digitize Card-Based Programs

One of the biggest hurdles to consumers joining and participating in retail loyalty programs is that their wallet…

News January 19

Motorola Launching Mobile Loyalty Solution & Service To Digitize Store Card Plans

As retailers ramp up efforts to digitize store branded cards and foster customer relationships via new touchpoints, Motorola…

News January 12
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A&P Launches Online Printable Coupons

The Great Atlantic & Pacific Tea Company, Inc. recently premiered a new online coupon gallery available via its…

News December 29
Black Friday Retail CRM

Beyond The Madness: 3 Crowd Management Tactics For Multichannel Merchants

By Nick Godfrey, Partner, Customer Portfolios It looks like the Thanksgiving weekend passed rather successfully and uneventfully as…

News December 17
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Tactics to Battle “Badvocate” Consumers Via Social Media Address By Braintrust

At General Motors, a social media team of six employees patrols the Web, tweeting, updating Facebook, and sometimes…

News November 19
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Forecaster Points To Need To Reinvent Retail To Meet Changes In Consumption

At the turn of a new year with retail sales showing signs of life, key consumer trends are…

News November 5

Holiday Retailers Cuts Costs, Adjust To Spikes In Demand By Switching To VOIP Service

A seasonal business, www.christmastreeforme.com sells the majority of its products in November through December each year, so adjusting…

News October 22
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Consumers are Talking… Are You Listening?

“Social Media:” It means different things to different people. Many say it’s “Facebook and Twitter”. Wikipedia says it’s…

News October 15
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Peter_Nuefeld

Tips to Optimize User Experience for the eCommerce Store Front

What makes an eCommerce Web site a success? Obviously you must have a differentiated, quality product or service…

News September 24
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