Latest In: Customer Experience

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FreshDirect Makes Physical Retail Debut a Hamptons Pop-Up

FreshDirect is venturing beyond the digital realm for the first time in nearly 25 years with a pop-up…

News May 23
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Hyper-Personalization Strategies Any Retailer Can Try

Shopify’s Future of Personalization report names the top trends in 2025, and hyper-personalization is at the top of…

Executive Viewpoints May 23
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Lowe’s Enhances Marketplace Offerings

Lowe’s has partnered with marketplace technology provider Mirakl to accelerate the growth of the online marketplace it launched…

News May 22
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Facing a Disappointing Q1, Target Seeks to ‘Remain Price Competitive’

The entire retail industry is battling tariff uncertainty and other headwinds, and Target is no exception. The big…

News May 22
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Longchamp’s Art-Infused SoHo Store has been Redesigned with Hospitality in Mind

Every retailer wants its physical spaces to feel welcoming, but the newly redesigned Longchamp store in NYC’s SoHo…

Features May 22
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Google's Lilian Rincon outlines new AI advances in shopping at the I/O conference for developers.

Google Brings Advanced AI Capabilities to Search, Including Virtual Try-On, Agentic Checkout

Shopping is one of the primary tasks for which people use Google; in fact, people shop across Google…

News May 21
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WHSmith Media Network Hosts Experiential Nestlé Takeovers at Airport Stores

Beginning earlier this month, WHSmith North America, which launched the WHSmith North America Media Network (WHS Media) in…

News May 21
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Wayfair to Enter NYC Market with 2027 Large-Format Store Opening in Yonkers

Wayfair will seek to replicate the success of its first large-format store, which opened in May 2024 in…

News May 20
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Urban Outfitters Targets Gen Z with Gamified Back-to-Campus Campaign

Urban Outfitters (UO) has launched UO Haul, a multi-stage campaign designed to support students decorating a dorm room…

News May 20
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