Listen Now: The Experience Equation — What Retailers Need to Get Right
We live in an age of instant discovery, with the world available at our fingertips. And yet, despite…
Features September 10
Latest In: Customer Experience
Temu Fined $2 Million for Alleged Violations of Consumer Complaint Law
Whaleco, Inc., the corporate entity that operates Chinese-direct marketplace Temu, will pay a $2 million civil penalty to…
News September 9
Sephora Glams Up Delivery via Uber While Ace Gets to Work with DoorDash
Sephora and Uber Eats have partnered to provide on-demand delivery services from the beauty retailer’s stores across North…
News September 9
From D2C to A2A: How Agentic Shopping is Rewriting Ecommerce Catalog Strategy
Imagine you’re searching for the best shoes for trail running in wet climates. Instead of starting on Google…
Executive Viewpoints September 9
Office Depot’s New Pickup Promise: 15 Minutes or a $15 Coupon
Office Depot has launched its “15-Minute Pickup Promise” at Office Depot and OfficeMax stores nationwide. Qualifying mobile or…
News September 8
The Challenge of Retail Data Security in 2025: Balancing Personalization and Protection
Retail has reached a stage where customers desire and demand personalization. In the present world, people expect to…
Executive Viewpoints September 8
Skechers Debuts First U.S. Performance Store in Miami
Skechers has opened its fifth “Performance” store — and its first in the U.S. — at Miami’s Dolphin…
News September 5
Drone Delivery is No Longer Science Fiction: It’s a Logistics Revolution in Flight
A recent episode from the science fiction show Black Mirror showed a DHL drone landing on a suburban…
Executive Viewpoints September 5
Pacsun Kicks Off College Football Tailgate Tour
Pacsun pop-up shops will be showing up on college football game days this fall following an initial installation…
News September 4Top Stories
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