Bridging Timelessness and Technology: How Zwilling Balances Legacy with Digital Transformation
When a brand has been trusted in kitchens around the world for nearly three centuries, it carries with…
Executive Viewpoints September 19
Latest In: Customer Experience
Amazon Debuts Abu Dhabi Fulfillment Center Designed to Support SMBs
Amazon, in partnership with the Abu Dhabi Investment Office (ADIO), has opened its first fulfillment center in the…
News September 18
Macy’s Sends Santa on National Tour, Expands Holiday Square Marketplace to Chicago
With the possible exception of Christmas Tree Shops, Macy’s is the retailer most associated with Christmas, thanks to…
News September 18
Holiday Sales Predictions Vary, but One Thing is Clear — AI will be a Winner
Sales forecasts from Deloitte and Salesforce predict relatively rosy sales this holiday season, but not everyone is predicting…
Features September 18
How Digital Wallets and Embedded Finance are Reinventing Retail CX
Retail is evolving faster than ever — and the checkout is where it all comes together. For merchants…
Executive Viewpoints September 18
Putting a Shine on Shoe Shopping: DSW Partners with Uber for Delivery
DSW (Designer Shoe Warehouse) is the latest retailer to join the Uber Eats delivery portfolio, allowing shoppers to…
News September 17
Listen Now: How PayMore Is Flipping the Script on Used Electronics
Resale is one of the fastest-growing sectors of retail — not to mention one of the few categories…
Features September 17
Why Marketplace Businesses Should Prioritize Relationship Preservation – Even During Disputes
Let’s face it: Strong relationships are easy to maintain when everything runs smoothly – when orders are fulfilled…
Executive Viewpoints September 16
The Psychology of Customer Pain Points: Why Real-Time Feedback is Essential for Employee Wellbeing
Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70%…
Executive Viewpoints September 15Top Stories
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