Amazon Settles FTC Suit Alleging Prime Membership Trickery for $2.5 Billion
Just days into a jury trial over what the Federal Trade Commission (FTC) termed “deceptive Prime enrollment practices,”…
News September 26
Latest In: Customer Experience
Spirit Christmas will Return with 30 Stores and a Hearty Ho-ho-ho!
For the second year, Spirit Halloween will trade Satan for Santa with the return of Spirit Christmas stores…
News September 25
Starbucks Restructuring Plan will Shrink North American Store Count by 1%
Starbucks will lay off 900 non-retail employees and close underperforming stores in the U.S. and Canada as part…
News September 25
Why Personalization Guesses, but Context Understands
For years, personalization has been retail’s magic word. The promise was simple: show each shopper exactly what they…
Executive Viewpoints September 25
Michaels Creates Shop-in-Shops Spotlighting Sewing, Knitting and Partying
With rival retailers Joann and Party City no more, Michaels has added shop-in-shops chainwide that spotlight their product…
News September 24
Listen Now: What Leaders Can Learn from Dick’s, Target & the Athleisure Boom
Sports retail has been at the center of some of the biggest news of the year, with ongoing…
Features September 24
Party on, Fido! PetSmart Debuts Monthly In-Store Pet Birthday Celebrations
PetSmart has introduced monthly PetSmart’s Birthday + Gotcha Bash events at stores nationwide, giving pets and pet parents…
News September 24
Amazon to Shutter Fresh Stores in the UK, Focus Instead on Whole Foods, Grocery Delivery
Amazon’s new UK grocery strategy includes a stronger emphasis on delivery, including the addition of same-day perishables delivery…
News September 24
The Evolution of Marketplaces and the Impact of Agentic AI for Retailers and Ecommerce
Marketplaces have been redefining retail for more than two decades, but we are now at a major inflection…
Executive Viewpoints September 24Top Stories
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