Latest In: Customer Experience

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What Retailers Must Implement After the ‘Scattered Spider’ Attacks: 4 Critical Lessons for CISOs

Ransomware and extortion attacks against global retailers are escalating at an alarming pace. According to CISA, as of May…

Executive Viewpoints October 1
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Ikea Moves Beyond Swedish Meatballs with Food-Focused NYC Pop-up, Food Waste Partnership

Ikea has launched the “Year of Cooking and Eating” with an immersive pop-up experience in NYC’s Union Square…

News September 30
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REI CEO Mary Beth Laughton Unveils Three-Year Transformation Strategy

Laughton shared details about the new three-year strategic plan for the Seattle-based retailer on Monday.

News September 30
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How Organic Mattress Maker Essentia Plans to Make U.S. Manufacturing Pay Despite Tariffs

The wellness concept has been steadily expanding, spreading from the foods we eat to beauty products and the…

Features September 30
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How to Sell Cross-Border Without Paying a Fortune

Selling cross-border is no longer a niche activity. More than half of UK shoppers buy from international stores,…

Executive Viewpoints September 30
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Inside the newly redesigned MoMA Design Store in SoHo

Inside MoMA’s New Vision for Retail Design and Discovery

After closing for several months, the MoMA Design Store in NYC’s SoHo has reopened to the public with…

Features September 29
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Aldi Debuts Namesake Brand, Revamps Product Packaging

Aldi will launch its first-ever namesake brand to help make the 90%-plus private label products in its store…

News September 29
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Shopping Sprees Aren’t Just for Christmas – Nor are Smart Retail Supply Chains

Holiday shopping is a hectic yet lucrative time for retailers. Last year, U.S. shoppers spent $994.1 billion, a…

Executive Viewpoints September 29
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Riding 8% Annual Sales Increase, Costco Plans to Open 35 New Warehouse Stores by August 2026

Coming off a fiscal year that saw the opening of 24 net-new warehouse stores, Costco is planning a…

News September 26
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