Latest In: Customer Experience

Amazon design:retail design:retail News Featured Fulfil grocery retail micro-fulfillment center store-in-a-store Whole Foods
QR codes throughout the Whole Foods store allow customers to order national brands for pickup during the same shopping trip.

Amazon Store-in-a-Store Debuts at Pennsylvania Whole Foods

Want some Coke with your chia seeds? That’s exactly what Amazon is hoping to deliver with its new…

News November 5
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The $176 Billion Retail Media Opportunity has a Generation Problem

If you’re running the same in-store advertising strategy for a 22-year-old and a 65-year-old, you’re not maximizing your…

Executive Viewpoints November 5
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ThredUp has launched its peer-to-peer offering.

ThredUp Launches Peer-to-Peer Offering, Enabling Direct Selling on its Platform for the First Time

Resale platform ThredUp has launched its new peer-to-peer marketplace (first announced in May) in closed beta, allowing sellers…

News November 4
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Beyond the Code Freeze: 5 Ways to Keep your Mobile Apps Running During the Holiday Shopping Blitz

In 2024, consumers spent $150 billion on in-app purchases, according to the State of Mobile 2025 report. And…

Executive Viewpoints November 4
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Agentic Commerce is a Huge Opportunity for Retailers; it’s Also a Liability Storm

AI agents that shop on behalf of consumers are moving from concept to reality. Visa and Mastercard are…

Executive Viewpoints November 3
ai AI tools in-store shopping Sparky Walmart
Walmart is amping up holiday shopping with new AI tools for use in stores.

Walmart Looks to ‘Rewrite the Holiday Playbook’ with New In-Store AI Experiences

Walmart has unveiled a series of new AI-powered tools on its app and website aimed at making holiday…

News November 3
edo Hydrian.com Invent.ai mattress firm Tecovas

Western-Wear Retailer Boosts In-Stock Rates 2% in Pilot of AI-Powered Allocation Solution

Tecovas, the Austin, Texas-based Western wear apparel and cowboy boot retailer, will deploy AI-powered allocation and replenishment solutions…

News October 31
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Urban Outfitters Plans 10 New Stores in Gen Z-Friendly Format

Urban Outfitters will open three stores in a new format designed to appeal to Gen Z shoppers by…

News October 31
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Snipes Goes to School: Sneaker Brand Hosts Activations at HBCUs

The global sneaker and streetwear brand Snipes US hosted on-campus activations at three Historically Black Colleges and Universities…

News October 30
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