1-800-Flowers Partners With Peer-To-Peer Emotional Support Network
1-800-Flowers will join forces with the popular emotional support network Wisdo by offering participation in its Connection Communities…
News May 13
Latest In: Customer Experience
New Rules Of Store Design: Balancing Safety With Experiential Retail
As retailers deal with the complexities of reopening brick-and-mortar stores, the safety of both employees and customers is,…
Features May 12JCPenney Resolves Sephora Dispute, Skips Second Debt Payment
After a brief legal skirmish in a Texas court, JCPenney has “reaffirmed” its partnership with Sephora USA to…
News May 11Homeland Deploys New Self-Checkout Lanes To Speed Up Checkout Process
Homeland, an Oklahoma-based grocery retailer with 80 stores, has deployed Toshiba Global Commerce Solutions’ Self Checkout System 7…
News May 11
Custom Bootmaker Kicks AOV Up 62% With Live Video Chats
Lucchese Bootmaker, a custom bootmaker and retailer founded in 1883, has deployed a very 21st-century solution to the…
Features May 11
Rethinking CX Priorities In A New Retail Landscape
With 30+ years of experience in the retail industry, including her prior position as VP of Customer Experience…
News May 8ShopRite To Partner With Procter & Gamble, ProCamps To Host Virtual Guest Teacher Series
ShopRite, Procter & Gamble and ProCamps have partnered to host a Virtual Guest Teacher series that will bring…
News May 8
Microsoft Stores Pivots, Gives 2,000 Brick-And-Mortar Employees Digital Access To Consumers
In the wake of COVID-19, many retail businesses focused on adapting their products and services — especially if…
Features May 8
Increasing Customer Satisfaction And Driving More Revenue At The Point-of-Sale
In the course of digitalization, retail payments are undergoing rapid evolution. With omnichannel and alternative payment methods, smart…
Executive Viewpoints May 8Top Stories
Latest Podcasts
Latest Resources
